Tag Archives: Online ordering

Made to Order

In foodservice we didn’t sell packaged food, so it never occurred to us to sell our technology that way. Naturally we had a menu in our catering days, but customers often viewed that as a guideline. Today we have web-based solutions … Continue reading

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Life-changing catering software

Our core mission is to improve the lives of caterers and foodservice operators. That goal is the driving force behind everything from product development to platform enhancements. Our most popular product is our Catering Solution, which makes sense as the … Continue reading

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We’ve made managing take-out easier than ever

The take-out industry may focus on customer convenience, but we had more than that in mind as we developed new enhancements to our Take-Out Solution. Our goal is to make offering take out easier for café operators, allowing them to … Continue reading

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Online ordering that works for you

Last week we took a look at online ordering aggregators and asked the question: what’s in it for operators?  Other than giving customers an online ordering option—not much. Aggregators are only concerned with customer convenience. When it comes to online ordering, … Continue reading

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Aggregators don’t cater to you

Are you familiar with online ordering aggregators? Sites like GrubHub and CaterCow offer a one-stop shop for thousands of restaurants and caterers. That may be convenient for consumers, but what’s in it for operators? Just another dish at a buffet … Continue reading

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Service as Software

Before we got into the software business, we were hardworking foodservice professionals. Our experience in the hospitality industry (four generations of it) taught us that customer satisfaction is critical to the success of any business. Knowing who your customers are, … Continue reading

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Don’t take our word for it

When it comes to our most popular features, you don’t have to look much further than our TRAXER page to see why our clients love them. In March we reviewed what a survey revealed to be our top five features and we … Continue reading

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Meet our Training Team

No matter how user-friendly a software application is, without training and reference materials you’re probably not getting the most out of it. That’s why we offer every client a 90 minute webinar training session with one of our specially trained … Continue reading

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Prepare for launch

One of the most common challenges our new clients face is changing customer behavior. Despite the fact that paper orders and the interruption of the ringing phone creates chaos in the kitchen and leads to mistakes, some customers can be … Continue reading

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Let them fit you into the budget

We announced new enhancements to our Budget Management add-on today. This add-on gives your customers the option to track their budget for your services. Budget Management allows admins to set up a budget per customer or for a department that sets … Continue reading

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