Tag Archives: online menu ordering

Online ordering that works for you

Last week we took a look at online ordering aggregators and asked the question: what’s in it for operators?  Other than giving customers an online ordering option—not much. Aggregators are only concerned with customer convenience. When it comes to online ordering, … Continue reading

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Aggregators don’t cater to you

Are you familiar with online ordering aggregators? Sites like GrubHub and CaterCow offer a one-stop shop for thousands of restaurants and caterers. That may be convenient for consumers, but what’s in it for operators? Just another dish at a buffet … Continue reading

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Don’t take our word for it

When it comes to our most popular features, you don’t have to look much further than our TRAXER page to see why our clients love them. In March we reviewed what a survey revealed to be our top five features and we … Continue reading

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Prepare for launch

One of the most common challenges our new clients face is changing customer behavior. Despite the fact that paper orders and the interruption of the ringing phone creates chaos in the kitchen and leads to mistakes, some customers can be … Continue reading

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Mobile Ordering—You don’t need an app for that

Apple is currently running the 50 Billion Apps Countdown Promotion. The company is soon to hit a major milestone—50 billion downloads from the App Store—which isn’t terribly surprising. After all, their ubiquitous “There’s an app for that” slogan is pretty … Continue reading

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What does the future hold?

When the day-to-day is under control, you can run your catering business like a well-oiled machine. And the increased efficiency will give you time to think about where you want that machine to take you. Where will your business be … Continue reading

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Staying Afloat

Even when you’ve got the chaos under control in your catering operation, customers will still try to bring the crazy to you. Whether it’s customers trying to nickel and dime you on extras or a hostess insisting she ordered service for … Continue reading

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Accommodate the Unexpected

By definition you can’t expect the unexpected, especially in foodservice. Last-minute orders, locking the keys in the delivery van, customers who keep making changes, the line cook calling in sick—any number of things can arise. And whether it’s a problem … Continue reading

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Painless Online Payment

Offering online payment options is necessary, but it can feel a little evil—especially for independent foodservice operations. For one, it can be pretty time consuming. You may be dealing with gateways, merchant accounts, and third party processors as well as … Continue reading

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Everybody Pays Online

What’s the point of having an ordering website if it doesn’t accept payments? We’re not asking. That’s the question that goes through a consumer’s mind as they move on to the next website. From ordering take out to shopping for toilet … Continue reading

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