Tag Archives: Online Catering

Life-changing catering software

Our core mission is to improve the lives of caterers and foodservice operators. That goal is the driving force behind everything from product development to platform enhancements. Our most popular product is our Catering Solution, which makes sense as the … Continue reading

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Online ordering that works for you

Last week we took a look at online ordering aggregators and asked the question: what’s in it for operators?  Other than giving customers an online ordering option—not much. Aggregators are only concerned with customer convenience. When it comes to online ordering, … Continue reading

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Aggregators don’t cater to you

Are you familiar with online ordering aggregators? Sites like GrubHub and CaterCow offer a one-stop shop for thousands of restaurants and caterers. That may be convenient for consumers, but what’s in it for operators? Just another dish at a buffet … Continue reading

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Service as Software

Before we got into the software business, we were hardworking foodservice professionals. Our experience in the hospitality industry (four generations of it) taught us that customer satisfaction is critical to the success of any business. Knowing who your customers are, … Continue reading

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Don’t take our word for it

When it comes to our most popular features, you don’t have to look much further than our TRAXER page to see why our clients love them. In March we reviewed what a survey revealed to be our top five features and we … Continue reading

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Prepare for launch

One of the most common challenges our new clients face is changing customer behavior. Despite the fact that paper orders and the interruption of the ringing phone creates chaos in the kitchen and leads to mistakes, some customers can be … Continue reading

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Let them fit you into the budget

We announced new enhancements to our Budget Management add-on today. This add-on gives your customers the option to track their budget for your services. Budget Management allows admins to set up a budget per customer or for a department that sets … Continue reading

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What does the future hold?

When the day-to-day is under control, you can run your catering business like a well-oiled machine. And the increased efficiency will give you time to think about where you want that machine to take you. Where will your business be … Continue reading

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Staying Afloat

Even when you’ve got the chaos under control in your catering operation, customers will still try to bring the crazy to you. Whether it’s customers trying to nickel and dime you on extras or a hostess insisting she ordered service for … Continue reading

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Accommodate the Unexpected

By definition you can’t expect the unexpected, especially in foodservice. Last-minute orders, locking the keys in the delivery van, customers who keep making changes, the line cook calling in sick—any number of things can arise. And whether it’s a problem … Continue reading

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