Category Archives: CaterTrax Value Proposition

The CaterTrax Return On Investment (ROI) Estimator

We’ve created a simple ROI Estimator anyone can use to get a simplified idea of how implementing CaterTrax saves time and money. The ROI Estimator is a form you fill out that calculates how much time is saved over comparable … Continue reading

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What if your kitchen computer dies?

There is a big problem with using tools like Word and Excel to manage your catering operation: You are totally dependent on the computer running that software. Given that kitchens are not optimal places for computers with the heat, moisture … Continue reading

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CaterTrax by the numbers: $350 million in catering and other orders last year!

Given that we are approaching the end of 2010, we’ve been looking at some of the numbers for overall catering and other hospitality sales numbers that have been processed through CaterTrax systems. The basic numbers are pretty impressive and show … Continue reading

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Turn any computer into an ordering kiosk with CaterTrax Personal Meals

Wouldn’t it be nice to have ordering kiosks throughout your facility where anyone could order lunch, catering, a meal to pick up and take home, etc.? Where they could complete their order, pay for it and arrange delivery or a … Continue reading

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Maintaining Client Relationships: Think of CaterTrax as “customer-retention insurance”

Why do your clients do provider/vendor reviews? There are many reasons but poor service is always a significant one. In catering, mistakes are a big red flag for your customers. A missed event, lost orders, lost or incorrect invoices, failure … Continue reading

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Changing Customer Habits: How to Raise the Percentage of Catering Customers Using Online Ordering

Want to really reap the benefits of using CaterTrax in your operation? Take a few minutes to figure out what percentage of your customers are using online ordering vs. picking up the phone. The higher this number, the greater the … Continue reading

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Errors and Omissions: The Caterer’s Nightmare

Delivered on the wrong day. Delivered to the wrong location. You forgot a special request and it came from a CEO. You get audited and a week’s worth of invoices have disappeared. An order gets lost. You’ve been there and … Continue reading

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Take Home Meals Represent A Huge Opportunity

The ability to order food to take home after work, from a desktop, opens up enormous opportunities for kitchen facilities in corporate, healthcare and other food service environments. In fact, according to the Food Service Contractors Industry Profile from First … Continue reading

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Understanding Software as a Service (SaaS)

CaterTrax is a ‘Software as a Service’ aka ‘SaaS’. What does this mean and why should you care? Simply put, it means that we host the software and you and your customers access it via a web browser. There are … Continue reading

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CaterTrax Add-Ons: Single Sign On, Payment Systems, Remote Sites and More

Additional CaterTrax Capabilities: Add-On Solutions In addition to the specific functionality handled by the CaterTrax Modules, there are globally-available options that help you tailor your CaterTrax implementation to fit your particular business model. These Add-On Solutions may require some specialized¬† … Continue reading

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