Monthly Archives: February 2013

Make them Talk

How often do you interact with your customers? If your only contact with them is at the time of order and fulfillment, then you’re missing valuable opportunities. And we’re not talking about sales and marketing—we’re talking about opportunities to listen … Continue reading

Posted in Community | Tagged , , , , , , , | Leave a comment

Customer Benefits = Real Value

eCommerce is everywhere. It’s the new frontier. Not so long ago, a business just had to have a basic website to seem legit. You know, something to appear in a Google search. Now you need to give your customers the … Continue reading

Posted in Community | Tagged , , , , , , , , | 1 Comment

More to the Story

Once upon a time a customer placed an order with a local caterer, the order was filled to specifications, and then the bill was paid on time. If you’re a caterer, that may sound like the perfect fairytale, but is … Continue reading

Posted in Community | Tagged , , , , , , , , , , , | Leave a comment

Get in the Game

The Super Bowl is one of the biggest annual events in the U.S. It is a shared experience for millions of people regardless of class, race, gender, affiliation, or even a genuine love of football. It also represents the hard … Continue reading

Posted in Community | Tagged , , , , , , | Leave a comment