What separates you from the competition? In foodservice, you need every advantage you can get. Even the most loyal customer isn’t 100% faithful. They may order pizza from your shop most of the time, but every so often they stray to the place down the street.
Keep them coming back
Keeping customers satisfied with great food and good service will keep them coming back, but if you want them coming back more often, it helps to add an incentive. Incentive programs go by various names—customer rewards, frequent flyer, preferred shopper—but no matter what they’re called, the concept is the same. These programs simultaneously reward loyalty and inspire customers to come back. With every purchase, customers are progressing toward a reward and it’s for something they clearly want.
Loyalty points program
That’s why we built a loyalty points feature into our platform. Our points feature allows you to set point values and how they accrue; you can even award additional points to your best customers. Knowing that they are working toward a discount on future orders gives them incentive to keep placing their orders with you.